Terms of service

 

Terms of Service

Last Updated: May 12, 2026

Welcome to NovaCart SA. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.


1. About Us

NovaCart SA operates this online store and provides customers with access to products, services, and related content through our Shopify-powered ecommerce platform.

Throughout these Terms, the words “we”, “us”, and “our” refer to NovaCart SA.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian
  • The information you provide is accurate and complete
  • You will use this website lawfully and responsibly

You are responsible for maintaining the confidentiality of your account information and password.


3. Products and Services

We strive to display our products as accurately as possible. However:

  • Product colors may vary depending on device screens
  • Product availability may change without notice
  • We reserve the right to discontinue or limit products at any time

We do not guarantee that product images or descriptions will always appear exactly as displayed on your device.


4. Orders and Payments

Placing an order does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel orders at our discretion
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized activity

Payments must be successfully processed before orders are confirmed and shipped.

Customers are responsible for providing accurate billing and shipping information.


5. Pricing

All prices displayed on our website are subject to change without notice.

Prices may exclude:

  • Shipping fees
  • Customs duties
  • Import taxes
  • Other applicable charges

These charges remain the responsibility of the customer where applicable.


6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

NovaCart SA is not responsible for delays caused by:

  • Courier companies
  • Customs processing
  • Weather conditions
  • Incorrect customer information
  • Events beyond our control

Risk of loss transfers to the customer once the order has been handed to the shipping carrier.


7. Returns and Refunds

All returns, refunds, and exchanges are governed by our Refund Policy available on our website.

We reserve the right to refuse returns that do not comply with our return conditions.


8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of NovaCart SA or its licensors and may not be copied, reproduced, or distributed without written permission.

Unauthorized use of our content may violate intellectual property laws.


9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Website accuracy
  • Transactions conducted outside our platform

Use of third-party services is at your own risk.


10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.


11. Prohibited Uses

You agree not to:

  • Use the website unlawfully
  • Upload malicious software or viruses
  • Attempt unauthorized access to the website
  • Use automated tools to scrape or copy website content
  • Interfere with website functionality
  • Submit false or misleading information

We reserve the right to suspend or terminate access if these Terms are violated.


12. Disclaimer of Warranties

All services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

  • The website will always be available
  • The website will be error-free
  • Products will always meet individual expectations


13. Limitation of Liability

To the fullest extent permitted by law, NovaCart SA shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Loss of data
  • Delayed deliveries
  • Service interruptions
  • Damages arising from use of the website or products


14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of South Africa.


15. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of the updated Terms.


16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

NovaCart SA
Email: NovaCartSA@yahoo.com
Phone: +27 60 238 7395

Address:
F103 Malibu
4 Percy Street
Yeoville, Johannesburg
Gauteng, South Africa