Privacy policy

Privacy Policy

Last Updated: May 8, 2026

At NovaCart SA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website and services, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Device and browser information
  • IP address
  • Shopping activity and order history

We collect this information when you:

  • Place an order
  • Contact customer support
  • Subscribe to emails or promotions
  • Browse our website


How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and updates
  • Prevent fraud and unauthorized transactions
  • Send marketing emails or promotions (you may unsubscribe at any time)


Payment Security

Payments made on our store are processed securely through trusted third-party payment providers. We do not store your full payment card information on our servers.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Personalize your shopping experience

You can disable cookies through your browser settings if preferred.


Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and delivery providers
  • Shopify and website hosting services
  • Fraud prevention and analytics providers

We do not sell your personal information to third parties.


Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw marketing consent

To make any request regarding your personal information, please contact us using the details below.

We process personal information in accordance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa where applicable.


Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.


Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.


Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

NovaCart SA
Email: NovaCartSA@yahoo.com
Phone: +27 60 238 7395
Address: F103 Malibu 4 Percy Street
Yeoville, Johannesburg
Gauteng, South Africa